FAQs

I can not access the virtual meeting content after clicking on the meeting name under “My Courses”.

If you do not see “Course Content” at the bottom of the page or “Start Course” on the blue button on the right side of the page (see screenshot) then you will need to refresh your browser.

Learn more about refreshing your browser.

How do I receive my CE credit (Virtual Meeting)?

  • You will have access to the CE AFTER you click on EACH OF THE SESSIONS listed under the Course Content.

 

  • You can access by going to “My Certificates”. When you click on a certificate, the certificate will either automatically download or will automatically appear. This will depend on your browser.

How do I obtain access to the virtual meeting?

Access will be provided to you via email within 2 business days following receipt of payment.  The email will be from KnowledgeConnex.

1 – To login visit https://www.elearningconnex.com

  • Use the username and password that was provided to you in the email sent from KnowledgeConnex.

2 – After you login, you will be taken to “My Courses“.

  • Under My Courses, you will see a link to your new online course.
  • Click on the link to your course.
  • Then go to the bottom of the page and you will see a heading “Course Content“. Click on a session name under the heading Course Content.
  • IMPORTANT:  If you do not see “Course Content” at the bottom of the page or “Start Course” on the blue button on the right side of the page (see screenshot) then you will need to refresh your browser. Learn more about refreshing your browser.

3 – You will have 60 days to access the course content.

4 – CE Certificate

  • You will have access to the CE AFTER you click on EACH OF THE SESSIONS listed under the Course Content.
  • You can access by going to “My Certificates”. When you click on a certificate, the certificate will either automatically download or will automatically appear. This will depend on your browser.

 

If you need further assistance, please click here.

 

Does AAPC recognize AHIMA CEs?

CEUs are accepted from programs sponsored by AHIMA national offices and the state or regional AHIMA branches.

One hour of instruction is worth one CEU. A certificate of attendance or completion is necessary to show participation.

Source:  https://www.aapc.com/medical-coding-education/help/

What is the cancellation policy?

Please visit the terms and conditions.

I have a question about my registration or I need to revise my registration. Who should I contact?

Click here if  you have any registration questions.

I need a W-9 for your tax ID.

Click here for the W-9.  Please note that the payment will be made to KnowledgeConnex and not AKHIMA.

I need your mailing address to mail my check.

When paying by check, select “offline/mail” under payment options in the shopping cart. You will later see instructions to print the invoice page and mail your payment to KnowledgeConnex. The mailing address will be on the invoice. Make your check payable to KnowledgeConnex.